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We bought a craftsman style house with wrapping eves which gives the house a unique look. I was a little concerned about going with the company that was the least expensive because I wanted the roof to be perfect and worried about the experience of the "lowest bidder". We decided to go with Scott - they had the lowest bid and the most knowledgeable person to give us information about shingles, reinforcing tresses and our roof style. I was not disappointed! Scott roofing was quick to put the new roof on, worked really hard to do quality work on the eves and still keep the style and look of the roof appropriate for the house. The crew worked hard from the time they arrived until the moment they left and were so respectful. They checked in with me often, making sure the little decisions they were making were acceptable. The curved eves proved to be a bit of a challenge and slowed them down a bit but I appreciated that they took their time to be careful to make the eves look great. The eves required hand nailing the shingles which they painted to match the shingles when they were done so the nails did not stand out. There were 100's of nails and they painted every one. I think this attention to detail is hard to find these days so I was impressed by Scott Roofing. In addition, they cleaned up after themselves each day and left the sidewalks and patio cleaner than when they arrived. I would highly, highly recommend this company to any of my friends or family - no hesitation!
I called several companies to obtain quotes, but only Scott Roofing was available. They were actually recommended by Sparks Roofing (who was too busy to do the job). Francisco came by within a week or two for the quote (which they emailed and mailed to me). He was polite and seemed reasonable. Then 2 men came out to do the job soon after I signed and sent back the contract. The only issue I had was that they didn't call to make an appointment for either the quote or job and randomly showed up for both (fortunately, I was home both times so it didn't make a difference for me). They took away the dish for me (couldn't even get one of the local Dish Network guys to take down their own equipment for a fee!!). Overall, I was happy with the job.
They have been out twice. They did a fine job with no problems. I liked how they were prompt and arrived when they said they would.
They charged me 10,000 less than what other company wanted to charge me and they did a better job too. They came to give an estimate and made me a price offer which they kept to. They gave me 5% discount on cash payment. They did a full job.
It all went like clockwork. They were very well-organized and the crew worked hard. The old roof came off and new 30# felt was put down, then they put down the shingles. My new roof looks beautiful and has a warranty that I can transfer to the next owner of my home should I decide to sell. I'm very happy I went with a tear off instead of putting new shingles over old, beaten up ones. My roof will last longer, be warranted, and looks better. I was told I won't have to worry about my roof for at least 30 years. That's a huge relief. This is a very professional operation.
We overpaid Scott Roofing LLC by USD 11.00 and he sent us the check of the refund. They were good, they did it pretty quickly, they came out pretty fast, we were getting leaking so they came out pretty promptly. Their pricing was good, it was a little under what the insurance would pay.
The day after my initial call, Ken the estimator showed up, measured my roof, and informed me that he would e-mail me an estimate on the following business day. I received the e-mail estimate as promised and a mailed hard copy, along with a contract and other pertinent information, two days later. I signed the contract and mailed it back. Within one week of my initial estimate, Ken called to set appointment for work to begin. Three days later I had a beautiful new roof. I can see details that make Scott Roofing installation superior to others. I can drive through my neighborhood and identify their work by these details.
We had they appointment booked out a couple weeks, but we got a phone call one morning at around 7am that they had a cancellation and that they could work on our roof that day. We agreed so that we could get it done sooner. They came about an hour after the call and didn't leave till 4pm. They let us know when they got there, and then when they left they cleaned up really well and thanked us for letting them come on short notice. Afterwards a supervisor came and check everything out. We were very happy with the work. The roof hasn't leaked and we have had several heavy rains. We would definitely use them again. When they gave us an estimate it was mailed to the house, and they also sent all their licenses, and a detailed sheet of what they were planing on doing.
Made an estimate, came in at 10,000 below Sears; started work with a competent crew and equipment; finished work and clean-up within agreed time.
All went really well. They were responsive from the beginning and timely. The roof looks great. The only hang up was that I had to call a couple of times to get the roofer to have the city/county inspector come out to certify the refoofing. They got on it after the second call and all went well. I also appreciated the 5% discount they offered for paying with cash/check.